Tell us the date and where the unit is, and we will come and see it. You will get a written scope and a programme that works back from your opening not a quote based on a floor plan.
We make the long-lead items ourselves
Reception desks, retail counters, display walls and storage are usually the slowest things on a commercial programme, because they are made to order. We build ours in our own workshop, so when a date moves or a dimension changes we reschedule our own production rather than queue behind a supplier’s other clients.
10-year warranty on the joinery we build
The fitted joinery we manufacture carries a ten-year warranty — carcass, finish and hardware. For a commercial space that gets handled all day, that cover matters more than it does at home, because wear shows up in months rather than years.
Free replacement on any manufacturing defect
If something we made fails within the warranty period, we replace it at no cost to you. We do not ask you to prove it, and we do not charge for the visit.
The scope is written down before we start
What is included and what is not is set out in writing and agreed before work begins. Variations get priced and approved as they come up. The point is that nothing arrives as a surprise at the end, which is where most disputes on commercial jobs actually start.
